Hiring: Field Director - Laboratory Accreditation Company: Joint Commission Location: United States Job Posted Time: 2026-09-10 11:18:34 Employment Type: On-site Target Skills & Keywords : Change Management, Medicaid, Medicare About the job Experience: •Lead and oversee management of field representative cadre for specific programs to include interviewing, hiring, development, and hiring. This includes having observations completed for each surveyor in their cadre once every 2 years. Required Skills: •Executes Accreditation and Certification Operations long and short-term goals and plans for ensuring that healthcare organizations receive the full continuum of accreditation and certification services. •Assist in and providers oversight of field representative cadre and performance improvement activities to ensure consistency of accreditation and certification processes. •Serves as subject matter expert for Centers for Medicare and Medicaid Services (CMS) and JC accreditation standards for assigned programs. •Assists the Senior Director, Field Operations to develop, secure approval of, administer, and monitor department strategic plans and annual budgets that meet agreed upon enterprise goals. •Establishes standards in alignment with ACO for effective survey process oversight and surveyor and reviewer cadre performance. •Assesses performance of field representatives through management reports, peer evaluation data, organizational evaluations, and direct observations. •Serves as subject matter expert and faculty for initial, continuous, and cross-functional training for field representatives. •Participates in emergency 24/7 on-call rotation for field representative support. Qualifications: •Five plus years of experience in relevant work experience and/or healthcare leadership. •Knowledge of Joint Commission policies, standards, survey, and accreditation processes. •Strong interpersonal, communication, problem-solving, decision-making, and change management skills, including the ability to influence at all levels of the organization. •Superior knowledge of multiple operational functions and principles, including budgeting & finance, workforce planning, service delivery, productivity, and talent management and engagement. •Proven ability to plan and manage operational processes for maximum efficiency and productivity. •Results oriented with demonstrated abilities balancing multiple & complex tasks and priorities to achieve outcomes. •Solid functional working knowledge of the current healthcare landscape. •40%+ travel required in the field annually, to evaluate field staff and to act as surveyor of record. •Demonstrated capacity to plan, organize and implement activities for a diverse staff. •Demonstrated capacity to lead Task Forces and teams. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!