Hiring: Field Claims Specialist II, Property Content (Pittsburgh, PA - WFH) Company: Nationwide Location: Pittsburgh, PA Job Posted Time: 2026-09-17 12:49:59 Employment Type: On-site About the job Experience: •Three to five years related property claims experience. Experience in a customer service environment, including flexible work schedules and extended work hours preferred. •General knowledge of insurance theory and practices, and contracts and their application. Property estimating and automated claims systems. Demonstrated knowledge of the investigation, discussion and settlement activities used to resolve extensive property damage claims. •Other criteria, including leadership skills, competencies and experiences may take precedence. •Staffing exceptions to the above must be approved by the business unit executive and HR Business Partner. •Regularly and consistently demonstrates the Nationwide Values. Required Skills: •Handles all assigned claims, promptly and effectively, with little to no direction and oversight. Makes decisions within delegated authority as outlined in company policies and procedures. •Determines proper policy coverages and applies appropriate claims practices to resolve cases in alignment with company guidelines. •Opens, closes and adjusts reserves according to company practices to ensure reserve adequacy. Adheres to file conferencing notification and authority procedures. •Maintains current knowledge of insurance and applicable product/services, court decisions which may impact the claims function, current guidelines in the claims function and policy changes and modifications. This may require attending various seminars and/or training sessions. •Maintains current knowledge of local industry repair procedures and local market pricing. •Submits severe incident reports, reinsurance reports and other information to claims management as needed. •Partners with Special Investigation Unit and Subrogation to identify fraud and subrogation opportunities. Assists or prepares files for lawsuit, trial or subrogation. •Delivers an outstanding customer service experience to all internal, external, current and prospective Nationwide customers. Adheres to high standards of professional conduct while providing delivery of outstanding claim's service. Qualifications: •3-5 years of insurance field/property claims handling or adjusting experience •Content Inventory, Pricing and Repair/Mitigation experience •Construction background/experience - Residential, Remodeling, Water mitigation, etc. •Strong written & verbal communication skills •No two property claims are ever the same and each customer has unique needs. Our team thrives on providing the very best service and building lasting, successful relationships with our customers. If you are confident, curious, driven to learn and grow, and have a desire to help people when they most need it, we want to know more about you! •Undergraduate degree or equivalent experience. •State licensing where required. Successful completion of required/applicable claims certification training/classes. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!