Field Application Engineer
BrainCo Inc - San Francisco Bay Area
Hiring: Field Application Engineer Company: BrainCo Inc Location: San Francisco Bay Area Job Posted Time: 2026-09-02 18:03:51 Target Skills & Keywords : C, C++, HBase, Linux, Python, TestNG About the job Experience: •2+ years of experience in Field Application Engineering, robotics testing, technical support, or solutions engineering. Experience with dexterous hands, robotic manipulators, collaborative robots, humanoid robotics, or other advanced robotic systems is preferred. Required Skills: •Technical Sales Support & Customer Support •Support the Head of Robotics Business during customer meetings, product demonstrations, technical evaluations, and proof-of-concept projects. •Present product capabilities and recommend technical solutions based on customer application requirements. •Diagnose and resolve technical issues related to product installation, integration, configuration, and operation. •Collaborate with Engineering to troubleshoot complex hardware and software issues. •Training & Product Enablement •Deliver technical training for customers, partners, and distributors. •Develop and maintain technical documentation, user guides, FAQs, and knowledge base articles. •Help customers successfully deploy and maximize the performance of BrainCo’s products. •Product Feedback & Collaboration •Gather customer feedback, recurring technical issues, and feature requests. •Act as the technical liaison between customers and internal Engineering and Product teams. •Support continuous improvement of products, technical documentation, and customer support processes. Qualifications: •Bachelor’s degree or higher in Computer Science, Robotics, Electrical Engineering, Mechanical Engineering, Mechatronics, Software Engineering, or a related technical field. Compensation: •Comprehensive health, dental, and vision insurance •401 (k) p Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!