Hiring: Field Application Engineer Company: Cooler Master USA Location: Fremont, CA Job Posted Time: 2026-09-12 14:57:35 Target Skills & Keywords : AutoCAD, CAD, Systems Integration About the job Required Skills: •We are seeking a hands-on Field Application Engineer (FAE) •This position requires strong communication skills and the ability to work in lab and field environments, including handling equipment up to 30–40 lbs •Interface directly with high-tech customers to understand requirements and provide technical support •Travel to customer sites and data centers to perform product demonstrations, installation, commissioning, troubleshooting, and customer training to ensure successful deployment and optimal product performance. •Address customer inquiries, and provide timely resolutions to ensure customer satisfaction. •Act as a liaison between customers and internal engineering teams, communicating customer feedback, requirements, and improvement suggestions •Diagnoses and resolve mechanical, thermal, and system-level issues •Support system integration and performance validation Qualifications: •Bachelor’s or Master’s degree in Mechanical, Thermal, or related field •Because our design architecture, upstream suppliers, and primary manufacturing hubs are located overseas, this position prefers full professional bilingual fluency in English and Mandarin Chinese •Proficiency in conducting product evaluations, testing, and analysis to provide technical recommendations and optimize product performance. •Knowledge of electronic components, circuit design, and electrical systems to effectively integrate thermal solutions into customer applications. •Operational familiarity with CAD software and thermal simulation tools to assist in product design and optimization •Work in lab and field environments and handle equipment up to 30–40 lbs •Strong troubleshooting and customer communication skills •Demonstrated capacity to travel frequently to Client’s site and work in data center environments Compensation: •$100,000 - $135,000 / year •11 paid corporate holidays + 5 bonus holidays Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!