Hiring: Field Application Engineer Company: Cooler Master USA Location: Dallas, TX Job Posted Time: 2026-09-10 14:57:35 Employment Type: On-site Target Skills & Keywords : AutoCAD, CAD, Product Management, Systems Integration About the job Experience: •5 years of experience in a Field Applications Engineer, Application Engineer, Technical Support Engineer, Field Service Engineer, or similar customer-facing engineering role. Required Skills: •We are seeking a technically driven and customer-focused •Regular travel throughout Texas is required, with approximately 50% travel to customer locations outside the state, as well as occasional international travel for technical and product training at our Asia headquarters. •Provide hands-on technical support and expertise to customers during both the pre-sales and post-sales phases. •Travel regularly to customer sites to support product demonstrations, installations, system integration, commissioning, troubleshooting, and issue resolution. •Partner cross-functionally with the Sales team to understand customer requirements and recommend technical solutions tailored to their applications. •Conduct onsite customer training to ensure effective product implementation, operation, and adoption. •Troubleshoot technical issues directly in customer environments and provide timely solutions to support customer satisfaction and system performance. •Serve as the primary technical liaison between customers and internal Engineering teams by communicating customer feedback, technical requirements, field issues, and product improvement recommendations. Qualifications: •Bachelor’s degree in Mechanical Engineering, Thermal Engineering, Electrical Engineering, or a related technical field. •Minimum of 3–5 years of experience in a Field Applications Engineer, Application Engineer, Technical Support Engineer, Field Service Engineer, or similar customer-facing engineering role. •In-depth knowledge of thermal management technologies, including cooling systems, heat sinks, liquid cooling solutions, and related technologies. •Knowledge of electronic components, circuit design, and electrical systems to support product integration. •Operational familiarity with CAD software and thermal simulation tools is preferred. •Understanding of industry standards, regulations, and best practices related to thermal management and electronic systems. •Strong troubleshooting, analytical, and problem-solving skills. •Excellent communication and presentation skills, with the ability to explain complex technical concepts to both technical and non-technical stakeholders. •Demonstrated capacity to work independently in customer environments while collaborating effectively with internal cross-functional teams. •Comfortable working in data center, manufacturing, and industrial environments. Compensation: •$100,000 - $120,000 / year •11 paid corporate holidays + 5 bonus holidays Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!