Hiring: Facilities Operations Analyst Company: QTS Data Centers Location: Richmond, VA Job Posted Time: 2026-09-16 14:56:39 Target Skills & Keywords : Digital Transformation, Microsoft Excel, Microsoft Office, Project Management, Root Cause Analysis, Salesforce, ServiceNow About the job Experience: •3+ years of project management or related professional experience Required Skills: •Review and analyze company policies and operational processes •Aggregate and track recommended changes to written policies and procedures •Visualize data using charts, graphs, and reports to summarize findings for management •Analyze datasets and information to identify operational improvement opportunities •Act as steward for RCA process; track and report on program health, corrective action status, and lessons learned •Track and report status of portfolio Uptime Assessment actions •Assist in the development, implementation, and tracking of departmental performance metrics •Develop and implement operational templates and communication strategies Qualifications: •Bachelor of Science (BS) degree or equivalent professional experience •Operational familiarity with Root Cause Analysis and/or Problem Management processes •Proficiency with Microsoft Office Suite •Strong writing skills for creating clear and concise communications and templates •Effective interpersonal skills with ability to collaborate within the immediate team and with direct stakeholders •Organizational skills to prioritize work, balance multiple tasks, and meet deadlines •Attention to scope, tone, and quality in documentation and process updates •Demonstrated capacity to follow up on tasks in a timely manner, escalating when appropriate •Demonstrated capacity to work independently on assigned tasks while seeking guidance for complex issues •Strong analytical and troubleshooting skills to support operational process improvements Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!