Hiring: Expert, Global Operations Products & Service Delivery Company: Equinix Location: Dallas, TX Job Posted Time: 2026-09-17 09:47:53 Employment Type: Full-time Target Skills & Keywords : AI, Agile, AutoCAD, Business Analysis, CAD, Change Management, Product Management, REST, Risk Management, Six Sigma, Stakeholder Management About the job Experience: •7-10 years of experience in Service Delivery, Operations, Business Analysis, Process Improvement, Product Operations, or Operational Excellence •10 years of experience in Service Delivery, Operations, Business Analysis, Process Improvement, Product Operations, or Operational Excellence Required Skills: •We are seeking a results-driven Expert, Global Ops Product & Services – Service Delivery to drive operational readiness, service lifecycle management, and process optimization across Equinix's global infrastructure portfolio, including Colocation, Interconnection, Power, and Data Center Infrastructure. •Service Delivery & Lifecycle Management •Drive operational readiness, service transition, and lifecycle management activities for new and existing products and services •Partner with Product Management, Engineering, and Operations teams to ensure operational requirements are incorporated into product design and delivery models •Establish and maintain scalable operational processes, controls, procedures, and governance frameworks •Develop sustainable operating models that support ongoing service delivery, supportability, and operational excellence •Ensure services can be effectively deployed, supported, measured, and continuously improved throughout their lifecycle •Support operational assessments, readiness reviews, and launch activities for product enhancements and infrastructure initiatives Qualifications: •Bachelor's degree in Business, Information Systems, Engineering, or a related field •Typically 7-10 years of experience in Service Delivery, Operations, Business Analysis, Process Improvement, Product Operations, or Operational Excellence •Proven experience operationalizing products, services, or technology solutions and supporting them through their lifecycle •Strong skills in business analysis, process design, workflow optimization, operational readiness, and stakeholder management •Solid functional working knowledge of Lean Six Sigma, Agile, and change management methodologies •Strong communication, facilitation, and presentation skills with the ability to influence stakeholders across organizations •Canada - Toronto Office TRO : 99,000 - 149,000 CAD / Annual •United States - Dallas Infomart Office DAI : 103,000 - 155,000 USD / Annual •Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. •The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!