Experience Research Vice President

JPMorganChase - Columbus, OH

Hiring: Experience Research Vice President Company: JPMorganChase Location: Columbus, OH Job Posted Time: 2026-09-10 12:35:20 Employment Type: On-site Target Skills & Keywords : Stakeholder Management, User Experience About the job Experience: •5+ years of experience or equivalent expertise in generative and evaluative user experience research, with a strong focus on both quantitative and qualitative research methods •200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. •Over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. Required Skills: •Join us to pioneer user experience insights, shaping products that resonate with customers and end users. Foster a culture of continuous learning as you mentor and coach junior researchers and designers and bring your thought leadership and expertise to the team. •As an Experience Research Vice President in Employee Experience Design •Design and execute comprehensive research studies to identify customer needs, preferences, and behaviors to foster product improvements and innovation •Analyze and interpret data using advanced quantitative and qualitative methods and translate insights into actionable recommendations for enhancing user experience •Facilitate surveys and interviews with users to gather information on user needs and desires and create user testing scenarios to further refine the product or feature based on findings •Mentor and guide junior researchers and designers and foster a culture of continuous learning and knowledge sharing within the user experience design team •Monitor industry trends and advancements in user experience research methodologies and incorporate innovative techniques to maintain a competitive edge in the market •Required Qualifications, Capabilities, And Skills Compensation: •$137,750 - $200,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!