Hiring: Executive Support Ops Lead Company: Millennium Location: New York, NY Job Posted Time: 2026-09-13 11:40:56 Employment Type: On-site Target Skills & Keywords : Microsoft Office, MongoDB, Risk Management, SQL, Stakeholder Management, Zoom, iOS, macOS About the job Experience: •10+ years of experience in VIP or executive support, trading floor support, or desktop engineering, including experience leading or coordinating support for executives or executive administrative teams Required Skills: •Lead day-to-day technology support for the CEO’s administrative team, serving as the primary point of contact, trusted technical advisor, and escalation lead across office, home office, travel, and offsite environments •Partner closely with the CEO’s assistants and administrative staff to understand schedules, priorities, and event requirements, translating them into clear support plans and coordinated execution •Interface directly with the EVIP team to ensure executive meeting readiness, including VC and AV setup for Zoom, Webex, boardrooms, webcasts, town halls, rehearsals, contingency planning, and rapid onsite troubleshooting •Coordinate across technology teams to manage projects, upgrades, and service updates, ensuring clear stakeholder communication and seamless execution •Support core productivity and identity platforms including O365, Exchange, Outlook, OneDrive, SharePoint, multifactor authentication, SSO, Webex, and Zoom •Support key financial services applications including Bloomberg, Refinitiv Eikon, Microsoft Office, in-house applications, and PDF tools, coordinating with vendors on escalations as needed •Proactively monitor critical endpoints, calendars, meeting spaces, and upcoming executive administrative activities to identify risks early and prevent service disruption •Establish clear support procedures, escalation paths, runbooks, and readiness checklists, while tracking service levels, recurring issues, preventive actions, and concise updates during high-impact incidents Qualifications: •Strong hands-on experience supporting Windows 11, iOS, and macOS environments •Applied hands-on capability in video conferencing platforms and conference room technology solutions •Outstanding communication, discretion, professionalism, and stakeholder management skills, with the ability to work onsite in Midtown Manhattan, participate in an on-call rotation, and support after-hours events; scripting, automation, reporting, SQL, MongoDB, travel flexibility, and the ability to safely handle equipment are helpful additions Compensation: •$175,000 - $250,000 / year •Competitive benefits and rewards package •Millennium offers a total compensation package which includes a base salary, discretionary performance bonus, and comprehensive benefits Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!