Hiring: Executive Director of IT Operations & Reliability - MNIT Executive Manager Company: Minnesota IT Services Location: St Paul, MN Job Posted Time: 2026-09-03 11:17:14 Employment Type: Full-time Target Skills & Keywords : AI, Financial Planning, Portfolio Management, Product Management, Risk Management, ServiceNow About the job Required Skills: •As the Executive Director of IT Operations & Reliability, you will provide strategic and operational leadership for a diverse portfolio of enterprise technology capabilities that are central to how MNIT delivers, manages, measures, and continuously improves technology services across the State of Minnesota. •This position is responsible for bringing these capabilities together to improve the reliability, resilience, efficiency, and customer experience of enterprise technology services. Qualifications: •To qualify, candidates must clearly show all of the following qualifications in their resume. Resume tips available here •Position requires a minimum of ten (10) years of professional experience in an information technology leadership role with responsibility for customer relationship management, developing and implementing business and information technology strategy, and leading, technology operations, projects, and financial planning. •Five (5) years of supervisory or managerial experience, including responsibility for staff selection, orientation, coaching, performance management, and employee development. •Leading large, complex enterprise IT operations or technology service organizations, including leading managers or senior leaders across multiple technology capabilities or service areas. •Developing and executing IT strategy and translating organizational or business priorities into operational plans and measurable outcomes. •Accountability for the delivery, reliability, and continuous improvement of enterprise technology services or other mission-critical technology capabilities. •Significant financial management responsibility, including development and management of budgets, technology investments, contracts, vendors, or comparable financial resources. •Building and maintaining relationships with executive leaders, customers, business partners, and other stakeholders to establish priorities, resolve complex issues, and advance organizational objectives. •Leading organizational change, service improvement, or technology transformation across multiple teams or functions. •Demonstrated ability to communicate clearly and effectively in a manner that facilitates mutual understanding, including advising executive leadership and translating complex technical, operational, and security information for nontechnical audiences. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!