Hiring: Executive Director - Alternate Payments Operations Company: JPMorganChase Location: Tampa, FL Job Posted Time: 2026-09-12 14:38:03 Employment Type: On-site Target Skills & Keywords : AI, Blockchain, Regulatory Compliance, Risk Management, Stakeholder Management About the job Experience: •10+ years of leadership experience in Payments Operations, Transaction Banking Operations, Treasury Services, or related financial services operations functions. •200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. •Over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. Required Skills: •Lead the Alternate Payments Operations organization, including end-to-end operational ownership of Kinexys and eWallet globally. •Define and execute the operational strategy supporting business growth, product expansion, and client adoption. •Design and implement scalable operating models and organizational structures to support future-state payments capabilities. •Establish operational governance, performance metrics, and service level objectives. •Own operational performance across transaction processing, payment execution, settlements, investigations, exception management, and client servicing. •Ensure operational readiness for new products, features, clients, markets, and regulatory requirements. •Drive service excellence through continuous process improvement, automation, and operational efficiency initiatives. •Manage operational capacity planning, resource allocation, and workforce strategies aligned to business growth. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!