Hiring: EverPro - Customer Success Manager, (Remote US) Company: EverCommerce Location: United States Job Posted Time: 2026-09-15 12:27:34 Employment Type: Remote Target Skills & Keywords : Embedded Systems, Pest, Project Management, SaaS About the job Experience: •2-5 years relevant service/relationship management experience •5 years relevant service/relationship management experience Required Skills: •Client Relationship Management: Establish and maintain relationships with clients. Serve as the main point of contact and build an advisory relationship at scale. This position will be responsible for oversight of clients at scale. •ROI Optimization: Utilize deep product knowledge to help clients understand the value and ROI of their investments in our solutions. Guide clients in optimizing their use of our products to achieve their business goals. •Sales Opportunities: Identify opportunities to upsell and cross-sell features that enhance client success. •Support Team Assistance: Provide low-level support to the customer support team, aiding in the resolution of complex issues or escalated client problems. •Provide On-Going Training: Deliver customized product training sessions to client groups, ensuring they have the knowledge and skills to effectively utilize our solutions, and provide ongoing support as needed to facilitate optimal product usage and customer satisfaction. •Interface directly with the support team on implementation and brand inquiries to ensure satisfactory resolutions. •2-5 years relevant service/relationship management experience •Proven track record as a Customer Success Manager, Account Manager, or similar customer-focused role. Qualifications: •Bachelor’s Degree preferred Compensation: •$50,000 - $60,000 / year •Flexible work environment (work from home / hybrid options) •Day 1 access to a robust health and wellness benefits, including an annual wellness stipend Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!