EUC Site Analyst - onsite end user support
Core Specialty Insurance Holdings, Inc. - Cincinnati, OH
Hiring: EUC Site Analyst - onsite end user support Company: Core Specialty Insurance Holdings, Inc. Location: Cincinnati, OH Job Posted Time: 2026-09-10 11:36:43 Employment Type: On-site Target Skills & Keywords : Android, Bash, Jira, Linux, PowerShell, iOS, macOS About the job Experience: •3+ years of experience in IT support, preferably in a deskside or help desk environment. •2 years of large or medium scale IT shop. Required Skills: •Act as the senior technical escalation point, drive service delivery excellence, and ensure high-touch, "white-glove" support for our business units. •Lead and oversee deploying and retiring IT hardware. Qualifications: •Bachelor degree in Computer Science or related field, or equivalent work experience. •Minimum 3+ years of experience in IT support, preferably in a deskside or help desk environment. •Demonstrated experience troubleshooting and resolving complex software and hardware issues for PCs and iOS devices. •In-depth knowledge of Windows operating systems, iOS software, and Office applications. •Proficiency in multiple operating systems (Windows, Linux, macOS etc.) and knowledge of network protocols. •Strong scripting and automation skills (e.g., PowerShell, Bash). •Excellent problem-solving, analytical, and critical thinking skills. •Proficient in documentation practices and maintaining accurate records. •Effective communication and interpersonal skills, with the ability to build rapport and collaborate with a diverse range of users. •Demonstrated capacity to work independently and as part of a team, prioritizing tasks and managing time effectively. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!