Hiring: EUC Lead Company: Tata Consultancy Services Location: Kansas City, MO Job Posted Time: 2026-09-03 10:25:20 Employment Type: On-site Target Skills & Keywords : Azure AD, User Experience About the job Required Skills: •Lead day-to-day EUC and Deskside Support operations. •Ensure adherence to Incident, Request, Problem, Change, and Asset Management processes. •Monitor SLA / KPI performance and drive operational excellence. •Lead major incident coordination, escalations, and service restoration activities. •Conduct operational reviews and implement service improvement initiatives. •Team Leadership •Manage onsite Deskside Engineers and Field Support resources. •Coordinate with offshore Service Desk and EUC teams for seamless support coverage. Compensation: •$80,000 - $90,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!