Essential Services Associate

Rosie's Place - Boston, MA

Hiring: Essential Services Associate Company: Rosie's Place Location: Boston, MA Job Posted Time: 2026-09-10 12:17:28 Employment Type: Full-time Target Skills & Keywords : Microsoft Excel About the job Required Skills: •Rosie’s Place was founded in 1974 as the first women’s shelter in the United States. Our mission is to provide a safe and nurturing environment to help poor and homeless women maintain their dignity, seek opportunity and find security in their lives. •Duties in the Food Pantry include sorting, packing and distributing food, using a computer database to check in guests and verify identities, stocking shelves, and cleaning and sanitizing of the Food Pantry spaces •Duties in the Dining Room include preparing and serving meals, stocking food and supplies, and cleaning and sanitizing the kitchen and guest table and chairs •Work in our Front Lobby. Duties will include logging guest names when they come in, answering the phone and the front door, sorting and distributing mail, assisting guests with daily essential needs, and overseeing the use of guest telephone, computer, laundry and showers. •Respond to all matters, questions and concerns in a dignified and respectful manner •Intervene in guests’ crises and emergencies in a dignified and respectful manner •Since this position works in several departments and roles, the responsibilities are diverse and varied. People working in this role must be flexible and willing to work where assigned. •Perform additional duties as assigned by the Senior Director of Emergency Services or the Manager of the essential service program where you are working Qualifications: •Strong commitment to social justice and the mission of Rosie’s Place •Demonstrated capacity to work independently in a fast-paced environment •Willing to learn new skills and act as a team-player •Demonstrated capacity to work in a multicultural setting with people of diverse backgrounds, traditions, customs and personalities •Strong customer service mindset with effective and diplomatic, yet supportive communication style •Demonstrated capacity to use computers and other office equipment •Be physically able to safely lift 50lbs, reach, bend and stoop •Must be able to commit to Rosie’s Place for at least 6 months Ability to speak Haitian Creole and/or Spanish and/or Cantonese and/or Mandarin in addition to English strongly preferred •Day to day work includes lifting, stocking and cleaning, as well as interaction with staff, guests and volunteers. Individuals must be physically able to safely lift 50lbs, reach, bend, stoop, and move in a repetitive motion, as well as stand for long periods of time. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!