Hiring: Equity Loan Officer Company: Educational Federal Credit Union Location: Miami, FL Job Posted Time: 2026-09-12 12:18:39 Target Skills & Keywords : Microsoft Office About the job Required Skills: •Respond to member inquiries regarding Equity Loans, Home Equity Lines of Credit (HELOCs), and other consumer real estate lending products, explaining available loan options, eligibility requirements, rates, terms, and the application process. •Respond promptly to all member referrals and new loan applications by making timely follow-up calls in accordance with established service level standards and management turnaround time requirements. •Report to assigned branch locations on a regular basis as directed by management to maintain a visible presence, engage with members and branch staff, cultivate referral relationships, identify lending opportunities, and originate Equity Loans and Home Equity Lines of Credit while providing exceptional member service. •Refer first mortgage purchase and refinance opportunities to a Mortgage Loan Officer in accordance with departmental procedures while maintaining a positive member experience. •Communicate with members throughout the loan process to provide an overview of the lending process, collect necessary information, provide timely status updates, and communicate underwriting decisions while adhering to established management service level standards for member calls, follow-up, and turnaround times. •Communicate underwriting decisions, loan denials, counteroffers, and available lending alternatives to members in accordance with Credit Union policies and applicable regulatory requirements. Refer members to financial counseling resources, including GreenPath, when appropriate. •Maintain working knowledge of equity pricing and guidelines as well as related software applications. •Meet or exceed established monthly loan production goals and performance expectations while delivering exceptional member service and maintaining compliance with all applicable lending policies and regulatory requirements. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!