Hiring: EPIC LEARNING COACH- AMBULATORY Company: OCHIN, Inc. Location: United States Job Posted Time: 2026-09-03 11:24:42 Employment Type: Full-time / Remote Target Skills & Keywords : Change Management, EHR, Epic Systems, Jira About the job Experience: •5 years of experience in similar or relevant role required; 10 Years of applicable experience desired. •2 years of experience delivering Epic training preferred. •Minimum 5 years of experience in similar or relevant role required; 10 Years of applicable experience desired. •At least 2 years of experience delivering Epic training preferred. Required Skills: •MAKE A DIFFERENCE AT OCHIN •OCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network, delivering the clinical insights and tailored technologies needed to expand patient access, strengthen care teams, and improve the health of rural and medically underserved communities. •This role provides expert support to healthcare clinics by evaluating workflows, offering strategic input to member leadership, and driving improvements aligned with OCHIN’s best practice standards by Identify operational gaps and recommend effective, sustainable solutions that optimize and maintain EHR systems for efficiency and performance. •Partner cross-functionally with member leadership, including executive-level stakeholders, to assess workflows, identify optimization opportunities, and contribute to strategic decision-making and member engagement initiatives. •Deliver interactive training sessions to large and small audiences through multiple modalities, including personalization labs, what to do sessions, at-the-elbow support, and cohort-based learning during and after Epic system go-lives. •Provide workflow coaching, optimization, and best practice recommendations to OCHIN members and internal staff. Serve as a change agent during high-impact situations, guiding members and internal stakeholders through operational transformations and change management strategies to promote sustainable improvements. •Assist in the design, development, and enhancement of learning programs, training content, lesson plans, and training aids. Collect and analyze feedback and learning data across multiple modalities to inform and implement improvements in learning activities, workflow adoption, and overall training effectiveness. •Partner cross-functionally with other OCHIN departments (e.g., HCCN, Clinical Informatics, Research) on special projects, grant initiatives, and workflow improvement efforts. Qualifications: •Demonstrated experience delivering training across multiple modalities, including in-person onsite consultations, one-on-one, group setting, virtually and by phone. •Proven experience training Epic Ambulatory workflows to a diverse audience of end users with varying levels of technical proficiency. •In-depth knowledge of health center clinical operations particularly in an ambulatory care setting preferred. •Smart Tool Development/Smart Tool Build experience highly preferred. •Constant interpersonal skills, teamwork, and customer service. Frequent creativity, mentoring, presentations, and teaching. Occasional decision making and independent judgment or action. •Reading, speaking, writing, and understanding English. •While performing the duties of the job, the employee is regularly required to sit for long periods of time; stand and walk; use hands to finger, handle or feel; reach with hands and arms. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!