Hiring: EO, Patient Account Resolution Supervisor Company: Ovation Healthcare Location: Huntsville, AL Job Posted Time: 2026-09-11 14:24:55 Employment Type: Hybrid Target Skills & Keywords : Revenue Cycle Management About the job Experience: •40 years. Our mission is to strengthen independent community healthcare. We provide independent hospitals and health systems with the support, guidance and tech-enabled shared services needed to remain strong and viable. With a strong sense of purpose and commitment to operating excellence, we help rural healthcare providers fulfill their missions. •3+ years of experience in a call center environment, with a background in collections, sales, customer service, or technical support. •1+ year of supervisory experience, demonstrating strong leadership skills and the ability to manage, coach, and motivate teams to achieve performance goals. Required Skills: •Manage and oversee assigned subset of Recovery clients to meet client objectives. •Manage a team of 10+ agents. •Effectively execute the vision, mission, and objectives of the call center. •Meet or exceed department key performance indicators (KPIs) to meet assigned clients’ objectives. •Demonstrated capacity to identify knowledge gaps of PAR Specialists and coach PAR Specialists toward improvement. •Provide effective, timely two-way feedback to motivate high performance and a productive environment. •Monitor the daily performance of PAR Specialists. •Monitor and track the time & attendance of direct reports. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!