Hiring: Enterprise Service Configuration Manager Company: Expedia Group Location: Seattle, WA Job Posted Time: 2026-09-13 11:57:31 Employment Type: Hybrid Target Skills & Keywords : Change Management, Configuration Management, Data Pipeline, Jira, Risk Management, SaaS, ServiceNow About the job Experience: •3 years leading engineering or IT service management teams, often in globally distributed environments. •At least 3 years leading engineering or IT service management teams, often in globally distributed environments. Qualifications: •Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related technical field, or equivalent practical experience. •Senior individual contributor with demonstrated technical leadership; experience leading or managing a team of engineers for at least one year, but not currently operating as a senior people manager. •Proven ownership of an enterprise CMDB/AMDB/xMDB platform as a trusted source of truth for services, infrastructure, and dependencies. •Integrations with ITSM (incident, change, problem, request) •ITOM (discovery, event management), ITAM, observability, and cloud platforms •Strong expertise in CMDB data modeling, CI class design, relationship mapping, and API‑based data integrations with IT and business systems. •Demonstrated ability to define and drive configuration standards, data models, governance frameworks, ownership models, and data quality KPIs, along with long‑term CMDB roadmap planning. •Proven capability supporting multiple services and stakeholders within a complex enterprise environment. •Strong communicator and stakeholder manager, comfortable influencing senior technical and business leaders without direct authority. •Operational familiarity with AI‑driven tools or workflows, applying AI/ML concepts to improve configuration data quality, incident response, or change management outcomes. Compensation: •$156,500 - $219,000 / year •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!