Enterprise Insights Specialist – Field Research and Operations

Northwestern Mutual - Milwaukee, WI

Hiring: Enterprise Insights Specialist – Field Research and Operations Company: Northwestern Mutual Location: Milwaukee, WI Job Posted Time: 2026-09-15 17:59:54 Employment Type: Full-time Target Skills & Keywords: Consumer Insights, Market Research, Project Management, Research Operations, Knowledge Management, Qualtrics, PowerBI, Jira, AI Tools, Quantitative Research, Qualitative Research, Concept Testing, Communications Evaluation, Syndicated Data, Cross-functional Collaboration, Process Improvement, MS Excel, MS Word, B2C, B2B, Financial Services Experience: - Minimum of 2-3 years' experience/knowledge desired in consumer insights, research & project management - Direct to consumer (B2C) and direct to advisors (B2B) category experience preferred - Exposure and experience to custom research methodologies such as concept testing, communications evaluation and syndicated data collection/research - Financial Services experience not required; but must have, or acquire soon after, intimate knowledge of NM field, markets, clients and products Required Skills: - Working knowledge of Qualtrics and PowerBI - Expertise using MS Office tools such as Excel, Word and syndicated tools for project tracking - Strong technical market research skills that include quantitative, qualitative, primary, and secondary - Strong organizational and knowledge management skills - Strong business acumen - Able to be both strategic and tactical, with strong analytical, problem solving and conceptual skills - Ability to unite key colleagues and cross-functional partners - Leverage AI and other technology solutions to improve insight discoverability and operational efficiency - Track research initiatives, timelines, deliverables, and stakeholder communications - Maintain and enhance research repositories, knowledge management systems, and insight-sharing processes - Maintain field research panels, ensuring quality and accuracy - Identify and implement process improvements that streamline workflows and enhance team effectiveness Qualifications: - Degree in business, marketing, social sciences, statistics or related field - Highly organized, self-motivated professional who enjoys bringing structure to complex initiatives - Ability to help teams make smarter insight-led decisions Compensation: Not specified Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don’t miss this opportunity to join a forward-thinking team!