Hiring: Enterprise Hardware Asset Support Specialist (ServiceNow/HAM) Company: Network Designs, Inc. Location: McLean, VA Job Posted Time: 2026-09-10 15:11:22 Employment Type: Remote Target Skills & Keywords : Microsoft Office, ServiceNow About the job Experience: •Minimum of seven (7) years of relevant experience supporting enterprise IT operations, service desk/ticketing workflows, endpoint/hardware services, IT asset management, or similar operational support roles. •Strong working knowledge of enterprise hardware lifecycle and asset-management concepts. •Knowledge of hardware asset tracking, assignment, transfer, refresh, remediation, and disposition. •Demonstrated capacity to reconcile hardware records across multiple systems and documentation sources. Required Skills: •Network Designs, Inc. (NDi) is seeking an Enterprise Hardware Asset Support Specialist (ServiceNow/HAM) to support enterprise IT hardware lifecycle, asset management, property accountability, service-ticket operations, and hardware disposition activities within a Federal IT environment. •This role requires strong IT customer-support skills combined with disciplined asset, property, workflow, and documentation management. •Must be able to obtain and maintain a Public Trust clearance •This position is remote, candidate must reside in one of the following states: AL, AZ, DC, FL, GA, ID, MD, MS, NJ, NC, OK, OH, PA, SC, TN, TX, UT, VA, WV •Support enterprise hardware lifecycle management activities for FAA client equipment. Qualifications: •Applied hands-on capability in ServiceNow Hardware Asset Management (HAM). •FAA property-management systems / FRAMES •Government-approved asset, reporting, and collaboration tools •Bachelor's degree in an Information Technology-related field. Compensation: •Competitive benefits and rewards package •Our employee benefits package includes comprehensive health, dental, vision, pet, and legal insurance Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!