Enterprise Device Support Analyst
World Market - Windsor, VA
Hiring: Enterprise Device Support Analyst Company: World Market Location: Windsor, VA Job Posted Time: 2026-09-10 12:34:21 Employment Type: Full-time Target Skills & Keywords : Android, Azure, DNS, PowerShell, Python, TCP/IP, iOS, macOS About the job Experience: •2+ years of experience in IT support, enterprise device administration, or service desk engineering. Required Skills: •Manage and maintain enterprise devices across stores, distribution centers, and corporate offices. •Provide Level II support for escalated incidents and request fulfillment, ensuring timely resolution for field and home office associates. •Monitor, troubleshoot, and optimize device connectivity, network performance, and system integrations. •Proactively respond to Level 1 & Level 2 tickets, incidents, and continuous improvement projects. •Partner with network engineering for advanced troubleshooting and infrastructure enhancements. •Lead hardware/software configuration, security compliance, patching, and monitoring. •Contribute to automation and workflow optimization through scripting (PowerShell, Python). •Ensure proper administration of Active Directory, Office 365, Azure Intune, Exchange Online, and SharePoint. Qualifications: •Bachelor’s degree in Engineering, Information Technology, or related field. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!