Hiring: Enterprise Customer Success Manager – State Lead (Louisiana) Company: Purple Squirrel Enterprises Location: Louisiana, United States Job Posted Time: 2026-09-10 10:37:55 Employment Type: Remote Target Skills & Keywords : Cerner, Confluence, Electronic Health Records, Embedded Systems, Epic Systems, HIPAA, HubSpot, Jira, SaaS About the job Experience: •19+ years. We provide flexible HR and recruiting solutions that allow leaders to focus on strategy while we handle people operations — and this search is no exception. •7+ years of experience in Customer Success, Enterprise Account Management, or a similar customer-facing role — preferably within healthcare SaaS Required Skills: •As part of the Customer Experience team, the Enterprise Customer Success Manager – State Lead will serve as the strategic leader for the company's medication management customer success programming across •. This role is responsible for ensuring successful implementation, adoption, and expansion of the platform across participating providers throughout the state. •Enterprise Program Leadership •Serve as the primary strategic owner of programming within the state, ensuring program success across participating providers •Manage relationships with stakeholders across multiple levels — agency leadership, executive sponsors, program administrators, provider executives, and clinical leaders •Own full-stack customer success support across software, hardware, and services for the enterprise program •Cross-functional collaboration with Product, Engineering, and Operations •Go-live execution and post-implementation optimization Qualifications: •Healthcare industry knowledge including HIPAA, DEA compliance, and electronic medical records Compensation: •$95,000 - $118,000 / year •Flexible work environment (work from home / hybrid options) •100% company-paid medical coverage (base plan) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!