Hiring: Enterprise Customer Success Manager Company: MaintainX Location: Miami, FL Job Posted Time: 2026-09-10 12:01:33 Target Skills & Keywords : SaaS, Salesforce, Segment, Shell About the job Experience: •5+ years of experience in Customer Success, Account Management, or customer-facing roles within B2B SaaS/software, preferably managing enterprise accounts. Qualifications: •Demonstrated success in driving customer outcomes, adoption, retention, and long-term growth. •Strong executive presence with the ability to engage and influence C-suite and senior business stakeholders. •Excellent communication, presentation, and relationship-building skills, including product demos, training, and business reviews. •Data-driven mindset with experience using analytics to identify risks, opportunities, and customer engagement priorities. •Proficiency with customer success, CRM, and engagement platforms such as Salesforce, Gainsight, Outreach, Gong, or similar tools. •Highly organized and process-oriented, with the ability to manage multiple priorities across a large portfolio. •Strong problem-solving skills and the ability to turn customer insights and data into action. •Comfortable working in a fast-paced, dynamic environment while maintaining a high level of customer focus. •Interest in automation, AI, and scalable customer engagement strategies. •Exposure to industrial, manufacturing, facilities, engineering, or frontline workforce environments is a plus. Compensation: •$92,000 - $160,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!