Hiring: Enterprise Customer Success Manager Company: LogicMonitor Location: Austin, TX Job Posted Time: 2026-09-16 13:05:09 Employment Type: Hybrid Target Skills & Keywords : SaaS About the job Experience: •5+ years’ experience in account management, customer success, customer support, or technical product training and value articulation with a preference at a SaaS company (IT) Required Skills: •Responsible for the product and partnership success of the LogicMonitor customer. •Assist accounts through defined implementation and on boarding process •Provide initial basic training to new accounts •Consult during the on-boarding process as to best practices and ensure clients receive value from LogicMonitor during the first 90 days •Shepherd clients through professional services engagements ensuring their active participation and timely completion of all projects •Formulate ongoing meeting cadence with each assigned account •Become the customer's trusted advisor, and advocate inside of LogicMonitor •Engage in prescribed proactive activities, meeting quarterly objectives Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!