Hiring: Enterprise Computing Applications Monitoring Support (ECAMS) Watch Officer Company: S2i2, Inc Location: Blue Ridge Summit, PA Job Posted Time: 2026-09-16 19:25:07 Employment Type: On-site Target Skills & Keywords : Microsoft Office, Splunk, Top Secret Clearance About the job Experience: •3 Years' experience in Tier III Support operations •Minimum 3 Years' experience in Tier III Support operations Required Skills: •Provide active onsite operations, monitoring, and troubleshooting of IT systems and subsystems via various tools to support enterprise services to worldwide customer base. •Through the use of various IT tools members are expected to identify performance issue, isolate fault(s), correct fault(s), and escalate when necessary within Service Level Agreements. •Must be detail oriented and document all worked performed via appropriate ticketing/tracking system •Collaborate closely with customers, other teams, and management to resolve incident(s) via verbal and written communications while providing regular updates until incident(s) are resolved. •Must be able to provide summary reports to both technical and non-technical individuals that address identification of the incident(s), steps taken resolve incident(s), and root cause of incident(s). •Must be proficient with Microsoft Office Suite •Perform Administrator functions, including creation, modification, and deletion of accounts across various systems. •Perform workstation and server patching and other duties as they apply to supporting Tier III initiatives. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!