Hiring: Enterprise Collaboration & Support Engineer (ITSM) Company: Ingram Content Group Location: La Vergne, TN Job Posted Time: 2026-09-03 11:20:53 Employment Type: On-site Target Skills & Keywords : Agile, Confluence, Jira, Machine Learning, PowerShell, Python, SaaS, Webhooks, Zendesk About the job Experience: •1+ year as a Systems Administrator/Engineer or similar title required Required Skills: •Is hiring a Enterprise Collaboration & Support Engineer to support our •The Systems Engineer provides technical leadership and administration for enterprise SaaS platforms including Atlassian and Zendesk solutions. Responsible for platform configuration, automation, integrations, governance, security, cloud initiatives, and continuous improvement efforts that enhance operational efficiency and business outcomes. •This position will require 4 days in the office, candidates must be in or willing to relocate to the Nashville, TN region •Want to help explore and build new ways to deliver content to the world? •The world is reading, and it is our goal to connect as many people as possible to the content they want in the simplest ways.  If you are an IT professional who strives to deliver results through collaborative partnerships, understanding what drives business, and enjoys working in a connected culture, we can’t wait to meet you! •1+ year as a Systems Administrator/Engineer or similar title required •Knowledge of IT Service Management practices and service desk operations, including incident, request, problem, change, asset, and knowledge management processes Qualifications: •Associate degree in Computer Science or related field or directly related year for year work experience Compensation: •$84,895 - $107,643 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!