Hiring: Engagement Manager Company: Phamily Location: Seattle, WA Job Posted Time: 2026-09-10 11:05:43 Employment Type: Full-time / Remote Target Skills & Keywords : Change Management, EHR About the job Experience: •5+ years of experience in healthcare client management, value-based care operations, or care management program delivery, and is skilled at coordinating multi-party stakeholders, including outsourced vendors and clinical service partners. Required Skills: •The Engagement Manager leads provider clients through the successful implementation and ongoing optimization of Advanced Primary Care Models (APCM) and Chronic Care Management (CCM) programs. This role manages relationships with clients, oversees delivery through internal teams and our clients •, and ensures that programs drive measurable clinical and financial outcomes for clients. •5+ years of experience in healthcare client management, value-based care operations, or care management program delivery, and is skilled at coordinating multi-party stakeholders, including outsourced vendors and clinical service partners. •Client Engagement & Relationship Management •Serve as the primary point of contact for assigned clients, managing day-to-day communication and expectations. •Build strong, trusted relationships with clinical, operational, and executive stakeholders. •Lead regular meetings with service provider partners focused on performance, barriers, and strategic goals. •Proactively identify opportunities for program improvement, workflow optimization, or service expansion. Qualifications: •Bachelor’s degree in healthcare administration, public health, business, nursing, or related field. •In healthcare client management, care management operations, population health, or value-based care. •Proven ability to manage complex multi-stakeholder projects. •Excellent communication, facilitation, and relationship-building skills. •Demonstrated capacity to interpret performance data and develop actionable insights. •Operational familiarity with EHR workflows and care management platforms. Compensation: •$95,000 - $145,000 / year •Medical, dental, and vision coverage for employees and dependents at a nominal cost Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!