Hiring: Engagement Manager Company: InterSystems Location: Boston, MA Job Posted Time: 2026-09-15 13:09:32 Employment Type: Contract / Hybrid Target Skills & Keywords : EHR, HIPAA, Project Management, Regulatory Compliance, Risk Management, SaaS About the job Experience: •7+ years of experience in enterprise client-facing roles (Managed Services, SaaS, Healthcare IT, Consulting, or Cloud operations) Required Skills: •Own the full managed services lifecycle for healthcare clients using InterSystems platforms: onboarding, adoption, optimization, steady-state operations, renewal, and expansion •Ensure successful transition from implementation or sales to operational support with clear scope, service definitions, and readiness criteria •Establish governance structures tailored to healthcare organizations, including operational reviews, executive business reviews, and regulatory reporting requirements •Maintain documented success plans aligned to clinical, operational, and interoperability objectives •Lead complex discussions including service performance, scope changes, incident impacts, and contract alignment •Own financial performance of healthcare managed services engagements •Monitor service consumption relative to contract scope and platform usage •Identify opportunities for optimization, expansion, and renewal across InterSystems solutions Qualifications: •Demonstrated experience supporting InterSystems healthcare platforms (IRIS for Health, HealthShare, IntelliCare, and/or TrakCare) •Strong financial acumen with the ability to manage service margins •Background supporting EHR ecosystems and clinical systems •Operational familiarity with cloud-hosted healthcare platforms and hybrid infrastructure •ITIL or similar service management framework certification •Bachelor’s or Master’s degree in Computer Science, Engineering or related technical field Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!