Engagement Manager - Banking Operations
Incedo Inc. - Greater Minneapolis-St. Paul Area
Hiring: Engagement Manager - Banking Operations Company: Incedo Inc. Location: Greater Minneapolis-St. Paul Area Job Posted Time: 2026-09-10 14:53:43 Employment Type: Hybrid Target Skills & Keywords : Digital Transformation, Six Sigma, Wealth Management About the job Experience: •7+ years of experience managing banking‑operations programs, driving operational excellence, and partnering with senior stakeholders across business and technology. •7+ years of experience in consulting, engagement management, or program leadership within banking operations or financial services. Required Skills: •Engagement Leadership •Own end‑to‑end engagement delivery, ensuring scope clarity, execution quality, and measurable business impact. •Client Relationship Management •Build trusted relationships with operations leaders, technology executives, compliance partners, and enterprise stakeholders. •Translate client operational priorities into structured engagement plans, transformation roadmaps, and delivery milestones. •Lead governance forums, status reviews, risk/issue management, and executive reporting. Qualifications: •Guide teams working across transaction processing, servicing, reconciliations, exceptions management, and risk‑control initiatives. •Ensure high‑quality execution of operational enhancements, process improvements, and technology‑enabled solutions. •Use KPIs, operational metrics, and customer insights to drive prioritization and continuous improvement. •Ensure engagement deliverables meet regulatory, audit, and risk‑management standards. •Team Leadership •Lead cross‑functional consulting and delivery teams, providing direction, coaching, and escalation support. •5-7+ years of experience in consulting, engagement management, or program leadership within banking operations or financial services. •In-depth knowledge of banking operations, including: Deposit operations, payments & money movement, loan servicing, reconciliations & exceptions management, fraud/risk/compliance operations. •Proven ability to lead complex operational engagements and manage senior client stakeholders. •Demonstrated ability to translate operational needs into structured engagement plans and delivery outcomes. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!