Hiring: End User Support Specialist Company: Revolution Technologies Location: North Kingstown, RI Job Posted Time: 2026-09-11 13:51:52 Employment Type: Contract / Remote Target Skills & Keywords : Android, Azure, User Experience, Windows Server, iOS About the job Required Skills: •Provide in person or remote desktop/end user support services for employees, manufacturing computer systems, and warehouse operations systems. •Performs installation of hardware and software as needed by the end users or as directed by the End User Computing leadership team. •Provides support to and trains users in the use of IT solutions and services. •Monitors and maintains system availability and stability. •Prepares and maintains documentation for end user training as well as network documentation used by the End User Computing team. •Subject matter expert and center of excellence assignment and primary responsibility for key End User Computing technologies and processes. •Provides support to and trains users in local area network usage, device and peripheral usage including endpoints, mobile devices, manufacturing floor system, warehouse operations systems, scanners, telephony and AV solutions. •Responds to maintenance/service incidents and requests submitted by end user community. Qualifications: •Solid functional working knowledge of endpoint devices (PC’S, Macs, Mobile Devices - IOS & Android), Active Directory, Microsoft Windows Desktop operating systems and Server editions •Troubleshooting of PC’S, mechanical logic and network infrastructure. •Must achieve A+ Certification within 12 months of accepting position. •Must achieve ITIL Foundation Certification within 18 months of accepting position. •Must achieve Azure Fundamentals certification within 18 months of accepting position. •Must be able to lift 25 lbs. •Must be able to navigate stairs while carrying equipment up to 25 lbs. •Normal job requirements include standing for long periods. •Office, Manufacturing Floor, and Warehouse environments. Some facilities have upstairs offices within a manufacturing facility. •Associate Degree required. Bachelor’s Degree preferred. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!