Hiring: End User Support Company: Inceed Location: Oklahoma City, OK Job Posted Time: 2026-09-16 21:19:40 Employment Type: Remote Target Skills & Keywords : Azure, DNS, TCP/IP, iOS About the job Experience: •At least 3 years of professional IT support experience •Knowledge of user and security group administration •Solid troubleshooting skills for hardware and software issues •Understanding of Ethernet, TCP/IP, and remote access solutions •Solid functional working knowledge of DHCP and DNS basics Required Skills: •Provide Level 2 support for end-user hardware and applications •Troubleshoot Windows operating systems and desktop issues •Support Active Directory and user security group administration •Resolve PC connectivity issues, including Ethernet and TCP/IP •Assist with remote access and basic network troubleshooting •Manage help desk tickets and follow issues through completion •Support iOS devices and related end-user technology needs •Help maintain IT asset standards and device performance Qualifications: •Associate degree in Information Technology •A+, Network+, or similar certifications •Operational familiarity with hardware repair and installation •Background supporting business users in a distributed environment Compensation: •$55,000 - $65,000 / year •12 paid corporate holidays, plus PTO Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!