Hiring: End User Desktop Support Company: Nityo Infotech Location: Scottsdale, AZ Job Posted Time: 2026-09-16 12:25:16 Employment Type: Full-time / On-site About the job Required Skills: •High level of trouble shooting and remediation. Work with resources out of their group, providing coordination. Multi-tasking required. •Constantly monitor individual queue to resolve routine and non-routine desktop issues and requests •Escalate issues as appropriate and act as a technical escalation for the end user •Maintain a high level of customer satisfaction •Comply with the desktop group practices and procedures •Update remedy and other data repositories (e.g. knowledge base) as appropriate in a timely manner. •Identify technical and process issues and recommend improvements •Achieve target ticket volumes and ticket resolution levels Compensation: •$50,000 - $55,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!