Hiring: Emerging Fraud Researcher Company: Twilio Location: United States Job Posted Time: 2026-09-16 19:22:40 Employment Type: Remote Target Skills & Keywords : AI, Machine Learning, Root Cause Analysis, SQL, Twilio About the job Experience: •5+ years of experience in fraud investigations, trust & safety, or security analysis within a high-growth tech environment or large-scale distributed systems. Required Skills: •Perform independent research using AI tools to identify novel emerging fraud trends •Interface directly with data scientists to create ML models to detect fraud behaviors at scale •Continuously stress test our network for vulnerabilities •Analyze large-scale messaging and voice traffic to identify novel patterns of fraudulent activity, including AIT and ATO. •Develop and execute proactive fraud mitigation strategies to protect customers and the network. •Partner cross-functionally with data science and engineering teams to refine detection models and reduce false positives. •Conduct in-depth investigations into high-impact fraud incidents, providing root cause analysis and actionable recommendations. •Monitor industry trends in fraud and bot detection to maintain a competitive defense posture. Qualifications: •Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! •Advanced expertise in complex data analysis, SQL, and data visualization tools to query large-scale datasets and uncover novel fraud behaviors or systemic abuses. •Demonstrated success in designing and executing proactive fraud mitigation strategies to protect platform integrity and minimize risk exposure. •Strong cross-functional incident response leadership with the ability to translate complex security risks into clear, actionable business strategies for technical and executive stakeholders. •Operational familiarity with machine learning concepts and their application in fraud detection. •Relevant certifications such as CFE (Certified Fraud Examiner) or CISSP. •This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. •We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. Compensation: •This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!