Hiring: Emergency Management Program Manager Company: Waymo Location: Tempe, AZ Job Posted Time: 2026-09-11 17:59:47 Employment Type: Full-Time Target Skills & Keywords: Emergency Management, Program Management, Disaster Planning, Business Continuity Planning, Emergency Response Teams, On-Call Programs, Escalation Management, Incident Management, Public Safety Answering Points, Emergency Action Plans, Crisis Management, SOP Development, Tabletop Exercises, After-Action Reviews, Physical Safety Operations Experience: - 8+ years in operations, program management, emergency and disaster planning - 3+ years experience building, scaling, or managing global on-call programs, Business Continuity Planning, escalation pathways, or large-scale Emergency Response Teams Required Skills: - Own end-to-end operational control, training, SOP development, and growth of the Emergency Response Team, including supporting the Escalation Manager Ops On-Call program domestically and internationally - Improve real-time workflows for critical field events and integrate emergency protocols with Business Continuity Plans - Develop and implement strategies to optimize bandwidth during a market crisis - Develop and maintain Emergency Action Plans; build, publish, and audit site-specific procedures - Ensure all facilities have required readiness equipment, redundancy, and tooling - Serve as primary liaison for Public Safety Answering Points, establishing specialized communication lines for planned and unplanned events - Coordinate planning and mitigation for natural disasters, severe weather, and geopolitical risks - Drive continuous improvement leveraging tabletop exercises, full-scale drills, and post-event After-Action Reviews - Optimize paging, handoff processes, and crisis-throttling tools to maximize agent bandwidth and prioritize high-impact events during an active crisis Qualifications: - Bachelor's degree in Emergency Management, Homeland Security, Public Policy, Operations Management, or a related field (or equivalent practical experience) - Deep knowledge of developing, publishing, and maintaining site-specific Emergency Action Plans and integrating them into broader Business Continuity Plans - Proven track record of scaling emergency response teams, on-call programs, and escalation management frameworks across multiple domestic and international regions - Experience managing emergency response, incident management, or physical safety operations within a tech company or ride-sharing environment Compensation: Not specified Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don’t miss this opportunity to join a forward-thinking team!