Hiring: Email Security and Social Engineering Analyst Company: First Horizon Bank Location: Memphis, TN Job Posted Time: 2026-09-16 11:28:10 Employment Type: On-site Target Skills & Keywords : DNS, Microsoft Office, Risk Management, ServiceNow, Splunk About the job Experience: •Operational familiarity with phishing, business email compromise, social engineering, malware, or common email threats. •Understanding of email headers, URLs, domains, DNS, DMARC, SPF, or DKIM. Required Skills: •Email Security and Social Engineering Analyst •On-site preferred (Memphis, New Orleans, other sites to be considered) •Use the Proofpoint Secure Email Gateway and related Proofpoint tools to review and manage email traffic, alerts, quarantines, and threat activity. •Lead day-to-day phishing response by monitoring, triaging, investigating, containing, and documenting suspicious emails reported by associates and customers. •Address ServiceNow tickets related to phishing, email security, email delivery, and other assigned security issues within established service-level expectations. •Troubleshoot email delivery issues by reviewing message tracking, filtering decisions, quarantines, authentication results, policy routes, allow and block controls, and other relevant data. Qualifications: •Current associate in good standing with demonstrated reliability, sound judgment, and attention to detail. •Strong written and verbal communication skills, including the ability to interact effectively with associates, leaders, technical teams, and external contacts. •Demonstrated capacity to analyze incomplete or conflicting information, recognize patterns, and make well-reasoned decisions. •Demonstrated capacity to follow procedures while adapting to new attack techniques and changing business conditions. •Comfort handling sensitive information and maintaining confidentiality. •Demonstrated capacity to manage competing priorities and work independently in a fast-paced environment. •General proficiency with Microsoft Office and collaboration tools. •Relevant security training or certifications, including Security+, CySA+, or Proofpoint certifications. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!