Hiring: EAP Clinical Consultant Company: Lyra Health Location: United States Job Posted Time: 2026-09-03 10:43:45 Employment Type: Full-time Target Skills & Keywords : HIPAA About the job Required Skills: •Tuesday - Saturday 1:00 PM - 9:30 PM PST / 2:00 PM - 10:30 PM MST: / 3:00 PM - 11:30 PM CST: / 4:00 PM - 12:30 AM EST Qualifications: •Manager Consultations: Provide clinical consultation and guidance to leaders, HR, and ER teams on employee behavioral health concerns, workplace dynamics, and appropriate support strategies •Critical Incident Stress Debriefing (CISD) Coordination: Coordinate and facilitate responses to critical incidents, including identifying appropriate responders, organizing logistics, and conducting follow-up care outreach •Leadership level support: Deliver discreet, high-touch clinical support to executives and VIP employees, ensuring timely and sensitive handling of complex concerns •Inbound Organizational Support: Respond to calls and emails from company representatives (HR, ER, benefits leaders) with clinical expertise and Lyra resource guidance •Proactive Outreach: Reach out to employees identified as high-risk or in crisis, offering in the moment support, risk assessment, safety planning, and care navigation to ensure connection to care •Collaboration: Partner with internal departments such as Customer Success, Workforce Transformation, operations, and clinical leadership to ensure seamless coordination of services and alignment with contractual commitments •Documentation: Maintain accurate, timely, and confidential records of all interactions in compliance with HIPAA and Lyra protocols •Identify roadblocks to clinical care options for our clients using Lyra’s proprietary software and other methods to connect clients to the ideal treatment, based on specific needs and preferencesIndependently manage a caseload of complex, multi-need clients •Master’s degree in clinical social work or equivalent; LCSW or equivalent independent clinical licensure is required (e.g. LMFT, LPC, LPCC, etc). We’re unable to provide supervised hours toward licensure. Candidates without a state license to deliver mental health services, independently, will not be considered •Certified Employee Assistance Professional (CEAP) preferred Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!