Hiring: E-commerce & Sales Operations Specialist Company: Steambow Location: Denver, CO Job Posted Time: 2026-09-10 11:16:56 Employment Type: Remote Target Skills & Keywords : Salesforce, Shopify About the job Experience: •3 years in customer service, e-commerce, sales support, inside sales, or a comparable customer-facing role. Required Skills: •A hands-on onboarding: you'll learn our product lineup inside out and get comfortable with the tools you'll use every day, including Shopify, Salesforce, and Amazon Seller Central. •Real ownership, quickly: as you find your feet, you'll take the lead on customer and order support across our U.S. and Canadian channels, becoming the person customers and colleagues rely on. •Room to grow: as you've mastered the day-to-day, you'll take on more sales-operations work, from lead routing to dealer and distributor support, and help shape how we run as we scale. •Deliver best-in-class support to B2C and B2B customers across the U.S. and Canada, answering product, order, shipping, returns, and warranty questions with speed and care. •Handle incoming customer calls, answer questions professionally and ensure timely follow-up •Manage and process orders in Shopify, and help maintain our online store and Amazon storefront. •Keep product listings, customer records, and digital content accurate, current, and on-brand. •Capture inbound sales leads in Salesforce, route them to the right owner, and ensure timely follow-up. Qualifications: •1–3 years in customer service, e-commerce, sales support, inside sales, or a comparable customer-facing role. •A genuine drive to help customers, find practical solutions, and communicate clearly. •Strong organization and follow-through. You track the details and close every open loop. •Confidence working with digital tools and a knack for picking up new systems quickly. •You've worked hands-on with Salesforce, Shopify, Amazon Seller Central, or comparable platforms. •You've supported B2B customers, dealers, distributors, or independent sales reps. •You're familiar with order processing, fulfillment, logistics, or 3PL operations. •You bring a background in consumer products, outdoor, archery, or sporting goods. •An interest in technical outdoor and archery products, and a willingness to learn, matter more to us than years of sector specific experience. •Real ownership and visible impact. Your work shapes the customer experience and fuels our U.S. growth. Compensation: •$60,000 - $65,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!