Hiring: Dynamics 365 Sales Business Analyst Company: PrePass Location: Phoenix, AZ Job Posted Time: 2026-09-03 14:53:21 Target Skills & Keywords : AI, Agile, Business Analysis, Change Management, Quality Assurance, Salesforce, Visio About the job Required Skills: •D365 Functional Ownership and Business Analysis •Serve as the functional subject matter expert for Dynamics 365 Sales features, functionality, configuration options, and related business processes •Partner with Sales leadership, Revenue Operations, IT, and Enterprise Applications teams to assess current and future business needs and align D365 Sales capabilities accordingly •Facilitate requirements-gathering sessions, fit-gap analyses, process mapping, and documentation for sales lifecycle processes, including lead-to-opportunity, opportunity-to-close, account and contact management, pipeline management, forecasting, and reporting •Translate business needs into user stories, acceptance criteria, process flows, functional specifications, and backlog items for development and configuration teams •Recommend process improvements and practical system solutions that support evolving business priorities •Solution Delivery and Project Support •Contribute to sprint planning and backlog refinement led by the Product Owner Qualifications: •Strong functional knowledge of Dynamics 365 Sales, including sales processes, pipeline management, account and contact management, forecasting, and CRM best practices •Proficiency in using artificial intelligence tools to improve efficiency, automate routine tasks, and support business analysis activities •Hands-on working knowledge of Power Platform components, including Power Automate, Power Apps, and Dataverse •Understanding of CRM data quality, data migration, cleansing, deduplication, validation, security roles, permissions, and data-governance principles •Demonstrated ability to recommend process improvements and translate business priorities into practical system solutions •Authorization to work in the United States without current or future visa sponsorship •Bonus Points For Hands-on experience building Power BI dashboards and reports or working with D365 Sales Insights and other sales analytics or performance-measurement tools •Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate certification or a related Microsoft Power Platform certification Compensation: •Robust benefit package that includes medical, dental, and vision that start on date of hire Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!