Hiring: DTC Community Specialist, MS NOW Company: Versant Media Location: New York, NY Job Posted Time: 2026-09-10 11:15:42 About the job Experience: •3+ years of progressively responsible experience in community management, audience engagement, moderation strategy, digital media, or related fields Required Skills: •The ideal candidate is thoughtful, highly organized, and exercises strong judgment when engaging with members during live news cycles and politically sensitive conversations. This role requires the ability to assess nuanced situations, make sound decisions independently, and determine when escalation or cross-functional coordination is appropriate. •Oversee daily community engagement strategy across comments, discussions, and member groups to foster a constructive and inclusive environment •Independently manage member interactions, facilitate thoughtful discussion, and maintain a consistent community voice aligned with brand standards •Develop and execute community programming initiatives, including prompts, discussions, AMAs, watch events, and live engagement experiences •Lead real-time community engagement efforts during major news events and high-visibility moments, exercising discretion in sensitive situations •Interpret and apply community guidelines to complex or ambiguous moderation issues, making independent decisions and escalating matters when appropriate •Manage moderation workflows and partner with third-party vendors to optimize tools, processes, and enforcement standards •Identify emerging community trends, sentiment patterns, and engagement opportunities, and provide recommendations to editorial, product, and audience teams Qualifications: •Demonstrated ability to exercise sound independent judgment and discretion in fast-moving or sensitive situations •Strong written communication skills with the ability to engage diverse audiences in a thoughtful, professional, and brand-aligned manner •Demonstrated capacity to analyze engagement trends, synthesize community feedback, and provide actionable recommendations to cross-functional stakeholders and leadership •Proven ability to operate independently, manage competing priorities, and adapt in a dynamic, real-time news environment •Interest in news, media, politics, and civic engagement strongly preferred •Must be willing to work in New York, NY. •This position is eligible for company sponsored benefits, including medical, dental, and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. •If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to candidateaccessibility@versantmedia.com. Compensation: •$90,000 - $115,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!