Hiring: Driver Orientation Administrator Company: Western Express Location: Nashville, TN Job Posted Time: 2026-09-10 13:36:22 Employment Type: On-site About the job Required Skills: •Provide guidance, support, and recommendations to fellow administrators to promote consistency and efficiency throughout the orientation process. •Identify gaps, challenges, and breakdowns within the orientation process and recommend effective solutions for improvement. •Maintain a welcoming, professional, and positive environment while effectively managing the demands of a fast-paced workplace. •Collect, review, upload, and maintain all required documentation necessary to initiate and successfully complete the driver orientation process. •Monitor drivers throughout each stage of the orientation and onboarding process, ensuring timely updates to their status and identifying any outstanding requirements. •Prepare and distribute daily status reports to all members of the Orientation and Processing teams. •Prepare and distribute the daily class schedule to all drivers and ensure the schedule is clearly posted and readily accessible. •Provide timely assistance and support to drivers throughout the orientation process, addressing questions, concerns, and administrative needs. Qualifications: •Demonstrated capacity to follow and maintain a structured, organized, and efficient process designed to provide a positive and consistent experience for every driver. •Strong organizational and time-management skills with the ability to prioritize multiple responsibilities in a fast-paced environment. •Previous customer service experience required. •Exceptional attention to detail and accuracy. •Strong communication and interpersonal skills. •Demonstrated capacity to work effectively both independently and as part of a team. •Proficiency in Microsoft Word and general computer applications. •Accurate and efficient data-entry skills. •Demonstrated capacity to identify problems, take initiative, and recommend practical solutions. •Professional, approachable, and service-oriented demeanor. Compensation: •Western offers competitive pay, benefits, paid time off, paid holidays, and a fun, family-oriented culture Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!