Hiring: Document Management Specialist II-Onsite Virginia Beach Company: LoanCare Location: Virginia Beach, VA Job Posted Time: 2026-09-10 13:17:29 Employment Type: Remote Target Skills & Keywords : Microsoft Excel About the job Required Skills: •Complete all research necessary to clear exceptions for Ginnie Mae pool certifications and re-certifications •Maintain monthly exceptions reports •Coordinate Ginnie Mae custodian transfers •Coordinate with custodians, title companies and attorneys as needed to retrieve documents to clear pool exceptions •Complete all research necessary to close tasks for default, foreclosure, and loss mitigation •Process orders and coordinate shipment of files to and from client, custodian and attorney •Research various county website for missing documentation •Track and distribute custodial documents as required Qualifications: •High School Diploma or equivalent required •A minimum two to three years’ experience in banking, real estate and/or mortgage servicing industry; similar clerical roles may be acceptable •Excellent communication skills, both oral and written; ability to work independently; strong analytical, problem solving, research, interpretive and decision making skills; detail oriented; strong leadership, organizational and planning skills; ability to handle multiple priorities and meet deadlines; able to work in a fast-paced environment •Prefer knowledge of servicing systems (i.e. LPS), aware of various loan documents •Typing, Microsoft Word, Excel, 10-key calculator; knowledge of office equipment •Knowledge of Ginnie Mae, Fannie Mae and Freddie Mac document retention guidelines Compensation: •Flexible work environment (work from home / hybrid options) •Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!