Hiring: Document Control Manager Company: DriveTime Location: Mesa, AZ Job Posted Time: 2026-09-10 12:36:26 Employment Type: Full-time / On-site Target Skills & Keywords : Phoenix About the job Experience: •2+ years of management experience in a call center or retail environment Required Skills: •In Long, The Document Control Manager •Monitors and reviews the work of Coordinators to ensure it is effective, and within Company and Legal policy. This includes using tools such as formal account reviews and side-by-side monitoring to create development plans for their staff to address any deficiencies •Provide daily goals and strategy to their team that will maximize long-term success •Administer continuous training and coaching to ensure quality customer service •Identifies and recommends methods to improve management and operations of loan administration involving enhanced work processes, increased responsiveness, efficient use of resources and quality service delivery •Provide proactive leadership to the team to achieve maximum performance that results in a method consistent with DriveTime's vision and values •So What Kind of Folks Are We Looking for? •Excellent verbal and written communication skills. The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!