Hiring: Docucare Associate Company: Xerox Location: Detroit, MI Job Posted Time: 2026-09-10 13:38:50 Employment Type: Contract / Hybrid About the job Experience: •Specialized courses from recognized universities with 2/3 years of academic years (Example: recognized certification, diploma etc. •3 years of academic years (Example: recognized certification, diploma etc. Required Skills: •Carries out regular preventative maintenance checks on client fleet of machines •Maintains log of all activities including on-site parts inventory •Maintain clean and tidy devices and surrounding environment •Carries out first level repair and escalate in accordance with agreed procedures for next level maintenance and technical support •Ensures SLA is achieved and customer requirements are met •Commitment to maintain skill set through personal development and training •Promotes knowledge sharing and acts as a mentor/coach Qualifications: •Minimum Advanced knowledge of all site products and client IT environment •Minimum Experience in a customer facing service delivery role •Minimum Demonstrates a proactive approach to work with initiative and drive •Minimum Good technical and/or electrical aptitude Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!