Dispute Resolutions Specialist I

First Mid - Mattoon, IL

Hiring: Dispute Resolutions Specialist I Company: First Mid Location: Mattoon, IL Job Posted Time: 2026-09-16 21:35:15 Target Skills & Keywords : Microsoft Office About the job Experience: •2+ years of banking experience required. •Regulation E error resolution experience preferred. Required Skills: •Maintains knowledge of assigned operations and compliance regulations, analytical and technical skills required to perform the job effectively, including Regulation E, Visa, Zelle Operating Rules, and National Automated Clearing House Association (Nacha) Rules. •Excellent computer skills, including advanced Microsoft Office knowledge. •Excellent oral and written communication skills. •Must be flexible and able to adapt to change. •Demonstrated capacity to work with a significant amount of detailed information in an accurate, timely, and confidential manner. •Advanced communication and organizational skills. •Excellent analytical, problem solving, and decision-making skills. •High level of interpersonal skills to represent the company in a professional manner. Knowledge of operating procedures and policies. Qualifications: •Associates degree preferred, training normally acquired through high school education or equivalent relevant work experience. Compensation: •Competitive health, dental & vision coverage with HSA match Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!