Dispatch Customer Service

Universal Logistics Services, Inc. - Hoover, AL

Hiring: Dispatch Customer Service Company: Universal Logistics Services, Inc. Location: Hoover, AL Job Posted Time: 2026-09-10 11:56:02 Employment Type: Full-time / On-site Target Skills & Keywords : Microsoft Office About the job Qualifications: •Strong customer service and communication skills, including professional phone etiquette and clear written communication. •Demonstrated capacity to use computer-based dispatch or transportation management systems, along with basic proficiency in MS Office tools. •Solid organizational and time-management skills, with attention to detail and accuracy in data entry and record keeping. •Problem-solving skills to address service disruptions, route changes, and customer concerns effectively. •Demonstrated capacity to work on-site in Hoover, AL, with reliability in attendance and flexibility to support operational needs. •Knowledge of transportation or trucking industry practices and safety standards is preferred. •High school diploma or equivalent required; post-secondary education or relevant logistics/transportation experience is a plus. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!