Hiring: Director, Workforce Management & Reporting Strategy Company: Cinemark Location: Plano, TX Job Posted Time: 2026-09-10 11:28:55 Employment Type: Contract Target Skills & Keywords : Accessibility, Microsoft Excel, SQL About the job Required Skills: •Lead WFM strategy, including labor planning, scheduling optimization, labor standards, and field labor guidance. •Oversee Operations reporting strategy, dashboard governance, data quality routines, and analytical tools that support field and senior leadership decision-making. •Manage annual labor budgeting, recurring labor forecasting, weekly labor planning, labor analytics, and related executive and field reporting. •Identify opportunities to improve productivity, reduce manual work, automate reporting, strengthen data sources, simplify field routines, and enhance operational performance. •Partner with Field Operations, Finance, HR, Legal, Data and Decision Support, and other stakeholders to support business priorities and operational execution. •Lead governance and administration of WFM systems, scheduling tools, timekeeping processes, reporting platforms, dashboards, access controls, configurations, testing, enhancements, and issue resolution. •Ensure WFM and operations analysis processes are accurate, compliant, sustainable, documented, and aligned with company controls and business objectives. •Provide field leaders with insights, training, job aids, documentation, and support to improve use of labor tools, reports, dashboards, and action planning routines. Qualifications: •Bachelor’s degree in business, finance, operations, analytics, workforce planning, or a related field, or equivalent experience. •Ten or more years of progressive experience in workforce management, labor planning, operations analysis, field operations, business intelligence, retail, hospitality, restaurant operations, or a related discipline. •Demonstrated experience leading labor strategy, budgeting, forecasting, scheduling optimization, operations reporting, dashboard governance, system administration, and continuous improvement initiatives. •Strong financial acumen and analytical skills, including experience interpreting large data sets, labor models, productivity metrics, operational KPIs, forecasting outputs, and executive-level reporting. •Proven ability to lead cross-functional work, influence senior stakeholders, manage competing priorities, and drive adoption of new processes, tools, systems, and reports. •Demonstrated people leadership experience, including coaching, performance management, team development, prioritization, and change leadership. •Strong written, verbal, and presentation skills with the ability to communicate complex information clearly and actionably. •Advanced Microsoft Excel, financial modeling, SQL, dashboard development, or analytics automation experience. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!