Hiring: Director, State Government Accounts Company: Tyler Technologies Location: Springfield, IL Job Posted Time: 2026-09-10 15:06:53 Employment Type: Contract Target Skills & Keywords : Product Management, SaaS About the job Experience: •5+ years of experience in account management, sales, or client relationship management within technology or public sector environments. Required Skills: •Account Leadership & Relationship Management •Serve as the primary relationship owner for a portfolio of designated state government accounts. •Act as the face of the organization, building trusted advisor relationships with agency leadership and key stakeholders. •Develop and execute account plans to strengthen long-term partnerships and improve customer satisfaction. •Maintain regular communication with clients to understand evolving needs, priorities, and challenges. •Coordinate executive engagement when appropriate to support strategic objectives. •Identify and cultivate new sales opportunities within existing accounts. •Leverage relationships to drive cross-sell and upsell opportunities across product lines. Qualifications: •Bachelor’s degree in Business, Public Administration, Information Technology, or related field. •Demonstrated ability to grow revenue within existing customer portfolios. •Strong communication, presentation, and negotiation skills. •Demonstrated capacity to manage multiple accounts across different states simultaneously. •Proven ability to collaborate across cross-functional teams. •Operational familiarity with public sector procurement processes. •Understanding of regulated environments such as licensing, tax, courts, public safety, or health & human services. •CRM proficiency (e.g., Microsoft Dynamics or similar platforms). •Strategic relationship building Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!