Director, Software Engineering

Docusign - San Francisco, CA

Hiring: Director, Software Engineering Company: Docusign Location: San Francisco, CA Job Posted Time: 2026-09-03 10:16:13 Employment Type: Contract / Remote Target Skills & Keywords : AWS, Azure, Elasticsearch, GCP About the job Experience: •12+ years of experience in software engineering leadership, specifically managing teams focused on large-scale distributed systems Required Skills: •This position is a people manager role reporting to the VP of Engineering, AI. •Own the strategic roadmap and execution for Docusign’s search infrastructure, ensuring the platform is scalable, resilient, and capable of indexing millions of global agreements •Lead and scale a high-performing, geo-distributed engineering team, fostering a culture of technical excellence while mentoring future leaders within the organization •Drive operational excellence and system performance by optimizing indexing latency, search relevance, and efficiency across multiple cloud providers •Partner cross-functionally with Product, UX, and ML teams to translate complex customer discovery needs into intuitive, secure, and robust search experiences •Job Designation •Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) •Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. Qualifications: •Bachelor’s degree in Computer Science, Engineering, or a related technical field •Demonstrated success in delivering search-related infrastructure or features that handle high-volume data ingestion and complex retrieval requirements •Excellent communication skills with the ability to translate complex search metrics (e.g., NDCG, latency percentiles) into clear business outcomes for executive stakeholders •Master’s degree in Computer Science or a related field with a focus on Information Retrieval or Distributed Systems •Background in LegalTech or FinTech, specifically working with OCR, unstructured document indexing, or contract lifecycle management (CLM) •Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Compensation: •Paid Time Off: earned time off, as well as paid company holidays based on region Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!