Hiring: Director Salesforce Platform Company: Ryder System, Inc. Location: Cheyenne, WY Job Posted Time: 2026-09-11 13:44:20 Employment Type: Full-time Target Skills & Keywords : Agile, Embedded Systems, Enterprise Architecture, Financial Planning, Portfolio Management, Product Management, SaaS, Salesforce, Segment, Stakeholder Management About the job Experience: •10 years or more in progressive technology leadership with responsibility for enterprise platforms, products, or customer-facing business applications., Required •10 years or more in leadership of Salesforce or comparable enterprise SaaS/CRM platforms in a large, complex, multi-business-unit environment., Required •7 years or more in leading managers and/or senior professionals and influencing cross-functional teams beyond direct reporting lines. Establishing or materially maturing a Salesforce CoE, platform operating model, governance, and portfolio-management capability., Required •5 years or more in leading Salesforce org/instance rationalization or consolidation, including business-process, data, integration, security, and change impacts., Required •5 years or more in executive stakeholder management, vendor/commercial negotiations, financial planning, and business-case/benefit realization., Required Required Skills: •Enterprise Salesforce strategy, roadmap, and governance:Collaborate with key stakeholders to establish a multi-year Salesforce vision, target-state architecture, org strategy, capability roadmap, and investment plan aligned to Ryder's sales, service, customer, data, and digital strategies. •Chair and mature the Salesforce Center of Excellence (CoE) as a cross-functional operating model with defined membership, decision rights, intake, prioritization, architecture review, release governance, escalation paths, and success measures. •Platform health, security, reliability, and operational risk:Maintain clear accountability for platform health across all Salesforce instances, including availability, performance, scalability, environments, licensing, release readiness, technical debt, end-of-life decisions, and operational risk. •Ensure that role design, privileged access, duty segmentation, auditability, vulnerability remediation, disaster recovery, continuity planning, privacy, regulatory controls, and production change practices are embedded in platform operations. •Stakeholder leadership, business alignment, and enterprise decision-making:Build durable relationships with Sales Operations, Service, Product, Application Support, Security, Enterprise Architecture, Data, Integration, Infrastructure, Risk, Finance, Procurement, and business-segment leaders; translate competing priorities into enterprise choices. •Create pragmatic guardrails for configuration, development, integration, data, identity, AI, security, testing, DevSecOps, deployment, and support, while providing qualified teams with clear pathways to self-service and innovation. •Partner with enterprise architects and data leaders to define reference architectures, integration and API patterns, identity and access models, master-data responsibilities, retention practices, data-quality controls, and a path toward consistent customer and asset information. •Platform rationalization, consolidation, and lifecycle management:Lead the assessment, rationalization, and consolidation of Salesforce instances, products, integrations, data models, and customizations; develop transition roadmaps that preserve business continuity and measurable benefits. Qualifications: •Bachelor's Degree in Information Systems, Computer Science, Engineering, Business, or related field, Required •Salesforce multi-org strategy, platform architecture, environment strategy, lifecycle, limits, and technical-debt management. Advanced, Required •Sales Cloud, Service Cloud, Experience Cloud, Field Service, platform automation, analytics, and enterprise integration patterns. Advanced, Required •Identity and access, data governance, privacy, security controls, auditability, resilience, and regulated-enterprise practices. Advanced, Required •Product operating models, agile portfolio management, DevSecOps/CI-CD, release governance, IT service management, and support models. Advanced, Preferred •Vendor, licensing, commercial, budget, TCO, business-case, and benefit-realization management Advanced, Preferred •Data Cloud, AI/Agentforce, analytics, and emerging Salesforce technologies, including considerations for responsible adoption. Intermediate, Preferred •Salesforce Administrator, Advanced Administrator, or Platform App Builder (At hire or equivalent experience), Preferred, Upon Hire •Salesforce Application Architect, System Architect, or relevant domain consultant certification (At hire or within agreed development plan), Preferred, 120 Days •ITIL, product management, agile, architecture, security, or change-management certification (At hire or equivalent experience), Preferred, Upon Hire Compensation: •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!